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RouteMagic provides real-time insights across its Van Sales, Wholesale distribution, and e-point of delivery offerings, allowing businesses to make data-driven decisions promptly. This feature enables users to monitor operations, track deliveries, analyse performance metrics, and adapt strategies dynamically, resulting in enhanced efficiency, improved customer service, and increased profitability.
By enabling communications in real-time, back office can get updates from field reps on progress of delivery as it happens , resolve issues and ensure that inventory is fully stocked. Ensure efficient route management, respond quickly to unforeseen circumstances, and ultimately enhance customer satisfaction.
With access to comprehensive delivery performance data in real-time, businesses can proactively address issues, provide accurate updates to customers, and ensure timely resolutions to inquiries.
By conducting Surveys during site visits, field reps can get customer information and delivery requirements which will be the input for various customers while route planning. This ensures that routes are perfectly optimised as per the customer demands strengthening customer trust and loyalty.
With better pricing and promotion strategies, ensure higher sales and happy customers. By streamlining and automating various operations, swiftly process every order including pricing, ensure hassle-free deliveries and improve business agility.
Improve productivity and organisation in customer call management by using the TeleSales Planner. Prioritise customer calls by considering factors like urgency, importance, and specific customer needs. By optimising their workflow, they can prevent any customer interactions from being overlooked or neglected.
By streamlining the order input process and eliminating manual data entry, businesses reduce administrative overhead and ensure precise order accuracy.
By defining default products for recurring customers, order entries can be expedited during site visits, eliminating the need to manually add products for each transaction. Save time and also enhance operational efficiency.
Save time by recurring order requirements like product quantities, delivery frequencies, and delivery dates can be specified, making ordering easy. Businesses that show they care by offering flexibility and customisation build client loyalty and meet customer needs.
Boost sales by implementing targeted promotions tailored to specific customer segments or geographic areas. By analysing customer data and purchase history, businesses can identify opportunities for focused promotions, such as discounts, special offers, or loyalty programs.
Easily create pricelists by offering discounts based on absolute value or percentage. By adjusting pricelists dynamically, businesses can optimise pricing strategies, tailor discounts to specific products, customer segments, or sales channels.
Automatic VAT computations assure correct pricing, improving customer satisfaction and streamlining financial processes. After supplying VAT details, system will automatically calculate product pricing to improve sales and reduce error.
By defining minimum and maximum price thresholds, ensure pricing consistency across transactions, mitigating the risk of underpricing or overpricing products.
Track stock levels in vans and warehouses accurately across multiple locations in real-time, minimising stockouts and overstocking. By streamlining inventory operations, businesses can optimise stock turnover, reduce carrying costs, and ensure timely order fulfillment, ultimately enhancing operational efficiency and profitability.
Organise your products easily by categorising items into classes and groups. With the help of groups and classes, it becomes easier to identify, apply promotions, generate reports and seamless management of your product inventory.
Supports loading of stock into the vehicle based on customer order history. With RouteMagic, you can make planning easier, minimise errors and boost productivity by loading vans ahead of time, which makes field operations run more smoothly.
Empower field representatives to effortlessly scan barcodes for a single product using scanners or cameras, enabling easy retrieval of product information and simplifying inventory management. Also supports products with multiple barcodes.
Field representatives may efficiently perform Stocktakes on their journeys or at the end of day, and the system automatically compares them to projected stock levels. Discrepancies are quickly recognised and resolved manually or automatically through the back-office interface.
Access comprehensive and up-to-date information about every movement of inventory items within their organisation. Get a complete audit trail of inventory movements, enabling them to monitor stock levels, track inventory movements, and identify discrepancies or irregularities promptly.
By linking products to specific bin locations, businesses can efficiently organise and locate inventory, reducing picking time and increasing warehouse productivity. This streamlined approach ensures accurate order fulfillment, minimises errors, and enhances overall operational efficiency.
Supports loading of stock into the van the pervious day by back-office staff, if the field rep is unable to do due to any unforeseen circumstance. This ensures that all the right products are loaded into the van, enabling a smooth way for the field rep to begin his/her day.
View all scheduled delivery orders in one comprehensive view, providing a centralized dashboard for efficient management. Easily track and monitor upcoming deliveries, allocate resources and routes effectively, and ensure timely fulfillment of customer orders.
View all scheduled delivery orders in one comprehensive view, providing a centralised dashboard for efficient management. Easily track and monitor upcoming deliveries, allocate resources and routes effectively, and ensure timely fulfillment of customer orders.
Efficiently optimise delivery routes by route, area, or all jobs, allowing for both automatic and manual allocation of tasks. This flexibility enables businesses to efficiently allocate resources based on factors such as proximity, priority, and capacity. By optimising delivery routes, wholesalers can minimise travel time and maximise productivity.
Businesses can optimise delivery windows, vehicle capabilities, and consumer preferences with multiple rules. Customisation guarantees that the optimisation process meets each customer's needs, improving route planning, resource allocation, and operational performance.
Field reps can create picklists and loading lists based on the customers orders for the route that has been planned. This ensures that none of the items are missed and customer visits are maximised in the most minimum possible time.
Ensure flexible operations on fields allowing field reps and vehicles to switch routes between field operations to ensure that all kinds of customer demands are met, resources are optimally utilised , driving customer satisfaction and loyalty.
Efficiently handle dispatching of orders in real-time by optimising routes and fleet management ensuring customers of faster or same day deliveries.
Enhance customer experience by providing timely and accurate delivery services through efficient route planning and real-time tracking. With streamlined order management and transparent communication, customers receive their orders promptly and can track their deliveries, leading to increased satisfaction, trust, and loyalty towards the business.
By providing customers with easy access to order placement, businesses can enhance satisfaction, strengthen loyalty, and ultimately increase repeat sales, all while streamlining the ordering process for both parties.
Allow customers to place orders, track deliveries, and access important updates and documents like invoices and proof of delivery (PODs) without customer service by providing a self-service portal or ordering app, enhancing customer satisfaction.
Keep track of consumer preferences and give field staff precise guidance to improve service and customer experience. Make customer notes accessible to help your staff provide excellent service and build long-term relationships.
The phrase "Whitelist" restricts offerings to client preferences, while "Blacklist" guarantees exclusions, boosting personalised service and perfectly aligning offerings with consumer needs. This functionality optimises van sales operations to create customised experiences, boosting client loyalty and happiness.
Ease the sales process by setting up specific products for each customer. This way, you won't have to add products during every site visit. You can save time and effort while making sure that the products you offer are always the same and correct. This will improve total sales efficiency and customer satisfaction.
Keep your customers informed with Real-Time Notifications tailored for van sales. Send instant updates on crucial information like ETA, Proof of Deliveries (PoDs), and invoices, empowering seamless connection with customers.
Keep track of consumer preferences and give field staff precise guidance to improve service and customer experience. Make client notes widely accessible to help your staff provide excellent service and build long-term relationships.
By analysing historical sales data and customer behavior, businesses can identify trends, preferences, and opportunities for upselling or cross-selling, ultimately driving higher sales and revenue growth.
By utilising features such as barcode scanning and optimised picking routes, businesses can accurately pick and pack orders, reducing the likelihood of incorrect items or quantities being delivered to customers, saving costs & boosts customer retention.
Allow real-time monitoring, efficient resource allocation, and strategic decision-making, ultimately leading to improved productivity, cost-effectiveness, and customer satisfaction across all delivery channels.
Customise the system using 400+ settings to enable your business rules and visions to come to life. Configure the back office and mobile app to allow you to run your business the way you want.
Ensure each vehicle in your fleet undergoes regular inspections, meeting legal compliance requirements. By systematically conducting these inspections, businesses can mitigate the risk of regulatory penalties and maintain the safety and reliability of their fleet operations.
By monitoring temperature during transportation and tracing batch information, businesses can uphold product integrity, mitigate the risk of spoilage or contamination, and demonstrate accountability throughout the supply chain.
Allow field representatives to manage duties easily, such as picklist submission and cash transfers, while assuring compliance with set enforcement levels using EoD reports. Improve operational efficiency and optimise workflow management in your daily operations.
RouteMagic's Data Analytics can revolutionize whole sales processes by providing actionable insights and real-time data analysis, as well as increasing customer satisfaction levels. This empowers your team to make informed business decisions, driving efficiency and profitability for long-term business success.
By centralising expense tracking and providing real-time visibility into expenditure, wholesalers can identify areas of inefficiency and implement targeted cost-saving measures.
Empower reps to efficiently collect and update site visit findings via Surveys to boost whole sales. Easy data collection to make data-driven decisions and report creation enables improved decision-making to improve customer relations and sales.
Enhance productivity by enabling representatives to focus their efforts on servicing local customers efficiently. By restricting service areas, GeoFencing helps streamline route planning and optimisation, ensuring that field reps can reach nearby customers promptly and without unnecessary detours.
Eliminate the need for manual paperwork, reducing administrative burdens and saving time and resources. This transition to digital documentation ensures greater accuracy, faster processing, and enhanced organisation, leading to improved efficiency and productivity.
Eliminate the need for paper documentation by efficiently capture proof of sales digitally. Utilise mobile devices with built-in software to seamlessly manage and store proof of delivery for goods or services, streamlining operations and reducing re-entering of data.
Make the transition towards paperless operations by utilising paperless approach to creating invoices, generating receipts, credit notes, and various other transactions. By reducing paper usage and embracing digital solutions, not only do you contribute to environmental conservation, but also enable easy search and audit digital information.
By enabling contactless delivery options such as electronic signatures and photo confirmation, wholesale businesses can adhere to safety protocols, reduce the risk of transmission of germs or viruses, and enhance the overall delivery experience for both customers and drivers.
With comprehensive features like advanced route planning, inventory management, and customer-specific insights, businesses experience increased sales by ensuring timely order fulfillment, and offering personalised services.
By analysing past sales orders and customer behavior, RouteMagic generates precomputed sale order suggestions, enhancing sales efficiency. Leverage data-driven insights to make informed decisions and improve sales performance.
Simplify sales visits by providing field representatives with easy access to comprehensive product descriptions, specifications, and pricing information. With access to product details, RouteMagic facilitates effective customer communication and accelerates deal closures.
By taking leverage of real-time stock tracking address customer demands by proactively preparing for future deliveries. By accurately planning and scheduling deliveries in advance, wholesalers can optimise their delivery routes and avoid delays in delivery.
RouteMagic's Samples feature efficiently tracks samples and identifies popular products. Extract maximum value from customer by enabling better pricing and promotion strategies.
Empower reps with valuable insights into past purchases, preferences, and interactions, allowing them to personalise their approach and provide tailored recommendations during client visits.
Field reps can create and sync customer profiles , live, on mobile and back-office systems. This simplified process ensures customer information is not lost , improving operational and delivery efficiency.
Allow reps to input orders directly into the system during customer visits. Save time, reduces errors, ensures order accuracy, enhancing efficiency and eliminates manual order entry tasks.
By gathering insights in real-time, businesses can quickly identify areas for improvement, address customer concerns, and ensure high levels of satisfaction.
Simplify financial processes by automating invoicing, expense tracking, and reconciliation tasks. Ensure accurate and timely recording of transactions, reducing manual errors and improving financial transparency for better decision-making.
Avoid duplication of efforts or data inconsistencies thanks to seamless updates from the mobile app. This ensures that all changes made on the go are instantly reflected in the system, eliminating the need for manual data entry or reconciliation, improving accuracy and efficiency.
With automated reconciliation, businesses can effortlessly match invoices with corresponding sales transactions and payments, reducing manual errors and streamlining financial processes.
By providing clear visibility into receivables, businesses can proactively follow up with customers, send reminders, and take appropriate actions to improve cash flow. This proactive approach helps businesses minimise bad debts and attain financial stability.
Capture signatures, photos, and GPS time stamps, ensuring indisputable proof of service delivery. Organise your operations, enhance efficiency, and elevate customer satisfaction with seamless documentation on mobile devices.
Streamline the process of adding payments and credit notes by offering simple matching functionalities. Users can easily reconcile payments with corresponding invoices or credit notes, reducing manual effort and potential errors.
Routemagic offers full purchase ordering functionality, allowing businesses to streamline the procurement process from order placement to supplier payments. Users can easily create, track, and manage purchase orders within the system, ensuring efficient inventory replenishment. Enables businesses to seamlessly process payments to suppliers.
Routemagic provides detailed cash management and banking capabilities, empowering businesses to efficiently track and manage their cash flow. This comprehensive approach to cash management enhances financial transparency, minimises errors, and ensures compliance with banking regulations.
Label returned items as "Good" or "Damaged," explain why they are being returned, and handle returns by naming the product and amount, which speeds up the return process. Keep accurate records of your goods and speed up your business by making it easier to handle returns and generate credit notes.