Food and Beverage

Route Manager and Distribution Accounting software to stay on top of this fast-changing Food & Beverage market with industry-specific functionality.

Solution for the Food Service Industry

For Foodservice businesses, improving efficiency in every aspect of the operation is critical for success. Regardless of the customer being serviced, they rely on the right orders being delivered at specific times to meet demand. With demanding schedules and low margins, deliveries must be planned properly and without costly errors - RouteMagic has taken this need for a smooth and streamlined operation to minimise delays and maximise productivity for foodservice distributors.

Bakery and Morning Goods

  • Tray and basket tracking reducing loss of returnable assets
  • Full proof of delivery for unattended deliveries and night drops
  • Instant POD updates with adjustments to orders and deliveries entered at point of delivery
  • Sale or return management
  • Standing order management
  • Production demand reports.
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Coffee (incl. service)

  • Manage customer-installed equipment
  • Sell, rent or free-issue equipment management
  • Equipment install and service order management
  • Instant proof of service and/or delivery updates with adjustments to orders and deliveries entered at point of delivery
  • Customer-specific service profiles, replenishment rules and overage charges
  • Door scanning providing proof of replenishment
  • Sale or return management
  • Cash customer management
  • Live orders for urgent supplies or service requests.
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Food to Go

  • Manage wholesale and van sales routes
  • Generate POD
  • Instant POD updates with deliveries entered at point of delivery
  • Processes sales and returns from customers
  • Sale or return management
  • Cash customer management
  • Suggested orders for regular customers
  • Vendor-managed inventory tools
  • Van stock management
  • Offer and promotion management
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Ice and ice products

  • Manage both wholesale delivery and van sales routes
  • Generate POD or invoice transactions
  • Instant POD updates with adjustments to orders and deliveries entered at point of delivery
  • Cash customer management
  • Van stock management
  • Live orders to deal with customer demand
  • GPS location tracking to identify most suitable mobile worker for each new order.
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Water coolers and bottled water (incl. service)

  • Manage customer-installed equipment
  • Sell, rent or free-issue dispensing equipment management
  • Bottle tracking reducing loss of returnable assets
  • Equipment install and service order management
  • Instant proof of service and/or delivery updates with adjustments to orders and deliveries entered at point of delivery
  • Customer-specific service profiles, replenishment rules and overage charges
  • Door scanning providing proof of replenishment
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Breweries and carbonated drinks (incl. service)

  • Keg and crate tracking reducing loss of returnable assets
  • Equipment install and service order management
  • Instant proof of service and/or delivery updates with adjustments to orders and deliveries entered at point of delivery
  • Customer-specific service profiles, replenishment rules and overage charges
  • Door scanning providing proof of replenishment
  • Sale or return management
  • Cash customer management
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Foodservice

  • Suggested orders for regular customers
  • Track trolleys and cages (if left on customer’s premises) reducing loss of returnable assets
  • Van stock management
  • Instant POD updates with adjustments to orders and deliveries entered at point of delivery
  • Sale or return management
  • Cash customer management
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Snack food and confectionery

  • Processes sales and returns from customers and tracks samples
  • Sale or return management
  • Cash customer management
  • Suggested orders for regular customers
  • Vendor-managed inventory tools to control customer store stock levels
  • Van stock management
  • Offer and promotion management to drive sales and promote marketing campaigns.
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Customer Service

Accurate time keeping is critical to foodservice distributors, and this needs to be balanced with competitive product costs. Customers expect to receive deliveries on time at the lowest possible cost, and are quick to switch to competitors if the service provided is not at a consistently high standard. Relationships rely on accurate delivery windows which often doubles with last minute changes to orders - These specifics rely on a competent system to manage demand and meet customer expectations.

  • Our Solution helps you input specific ETA’s when creating orders, and it makes sure these are met throughout the operation - From planning orders, scheduling routes to drivers delivering orders. This helps maintain your businesses reputation as reliable and efficient, which goes a long way once recognised by your customers.
  • Being able to fulfil last-minute changes to orders, whilst still meeting predefined delivery windows shows your businesses’ responsiveness to change - Our System provides customers with the opportunity to easily change orders to meet ever-changing demand, while managing stock levels and providing the real-time updates necessary to implement these changes to orders.
  • Our Cient portal lets customers conveniently create, amend, and oversee all the orders they have placed, as well as letting them review past orders and all the reports/information they need on a single screen. This removes the hassle taken to manually request the information which only adds stress to an already fast-paced environment.
  • Flexibility is crucial for the foodservice industry. RouteMagic makes it straight-forward to make adjustments to orders, while letting your drivers take returns or up-sell additional items when servicing customers. The System handles the stock / cost adjustments, letting your driver focus on providing better service and letting your customer make a smooth and quick transaction.
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Efficiency

With low margins, Foodservice Businesses often need to find ways to achieve greater efficiency in their delivery operations while reducing costs, without compromising customer service. The need to scale and planning is essential in meeting customer needs. While manual routing may work for smaller foodservice organizations, as a business scales in size an optimized plan is critical if drivers are to be held accountable to meeting narrow time windows, and customers held accountable to service times.

  • Our Solution offers thorough data insights so your team can review the profitability of each route and customer - This lets you know your pain-points and make productive steps to improve on them while streamlining the entire operation both short and long-term.
  • Automated route optimizations let you adhere to fluctuations of your workforce and demand. Optimize by route or driving time, maximum orders per route, the number of routes used and more to use the available resources each day as effectively as possible. Specific customer requirements are always factored in when the System generates these optimisations, so you still don’t have to worry about meeting ETA’s.
  • The Route Monitor gives you live route data, letting you act responsively to disruptions or delays, and precise re-order levels can be set up to achieve optimum stock management, so no orders are missed or go unfulfilled.
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Daily Operations

Real-time Visibility: Few operations have true visibility into their mobile workforce’s activities once their drivers are on the road. With each foodservice truck making anywhere from 10 to 18 stops per day, tracking deliveries used to be a very taxing challenge. Our Software uses GPS tracking to keep your whole team up to speed with each action made by drivers, improving responsiveness and providing a bird’s eye view of each route.

  • Drivers can generate electronic proof of deliveries on the spot in seconds when servicing a customer. This POD is sent in real-time to your offices for unmatched processing speed, and all the reports and records of an order can be automatically emailed to the appropriate customers. This helps both you and your customers keep on top of records, financial and otherwise.
  • Any up-sold items are included in end-of-site reports, and the handheld app automatically calculates the totals, meaning no paperwork is needed and your drivers can smoothly continue on their route.
  • Easily manage returned items - whether they are damaged or unused, the system takes the hassle of additional paperwork off your driver and automatically adjusts inventories, creating separate inventories for damaged goods to ensure no stock miscounts are made which could have caused problems with future orders.
  • RouteMagic can manage payment by cash, cheque or credit card using the mobile app, easing the life of your drivers and letting customers make convenient payments in a way that suits them.
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Order/Stock Management

It’s no surprise that accurate stock and order management is a big benefit to foodservice distributors, who are working with tight margins and need accurate stock levels to be updated as quickly as possible to not cause delays and issues for future orders.

  • Our System remembers past orders, meaning it will work for both routine orders and van sales effectively - The regular products for routine orders are kept so you can plan more efficiently and your team saves huge amounts of time. RouteMagic also suggests products using records from past sales to particular customers, allowing you to provide more personalised service.
  • Trolleys and cages can be tracked and rental costs can be setup, so you can keep track of your resources.
  • Offer and promotion management lets you drive sales on slow-moving products, and the system gives you insights into the sales rates of each product you have in your inventories, so you can manage levels and make the appropriate decisions based on this information. This helps both your sales and marketing teams plan to reach goals.
  • Manage all pricing and discounting options including customer-specific prices, group pricing, product quantity break pricing, and more.
  • Drag and drop customers and orders on to routes already in the field letting you work flexibly to meet quick-changing daily operations.

Automating day-to-day field activities with real-time flow of information between mobile workers and office staff allows businesses to gain real competitive edge, whilst keeping ‘costs to serve’ to a minimum. Our feature-packed software streamlines and automates business processes with features including route planning, customer and driver schedules, sales order management and inventory control, as well as industry-specific functionality developed especially for foodservice businesses.

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June 16th, 2019

Route Accounting Software for Distributors - Backbone of Wholesale Delivery/Distribution and Van Sales Businesses

Route Accounting, Direct Store Deliveries (or Wholesale Delivery/Distribution) and Van Sales are gaining traction with the FMCG industry really fast. In sectors like food service, beverage, grocery and dairy, time is of essence and items have short shelf life and clear expiry dates. This means that freshness of products is a big factor and restocking is done frequently.

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Our Customers

Barnies Foods, East Anglia
Primepak Foods Ltd
JTS Snack Foods
Gainsborough Foods
McColgans Quality Foods Ltd
Simply Heavenly Foods
Freshways Food Co.
Ginsters, Cornwall
Clarke Millar Foods
Bilco Soft Drinks Ltd
Swallow Drinks South West Ltd
Drink Works Ltd