Optimising every aspect of the operation is critical for success. Regardless of the customer being serviced, they demand punctual, reliable, consistent service and accurately fulfilled orders.
With demanding schedules and low margins, deliveries must be planned properly and without errors - RouteMagic has targeted this need for a smooth and streamlined operation to minimise delays and maximise productivity for foodservice operations.
Accurate time keeping is critical to foodservice distributors, and this needs to be balanced with competitive product costs. Customers expect to receive deliveries on time at the lowest possible cost, and are quick to switch to competitors if the service provided is not at a consistently high standard. Relationships rely on accurate delivery windows which often doubles with last minute changes to orders - These specifics rely on a competent system to manage demand and meet customer expectations.
With low margins, Foodservice Businesses often need to find ways to achieve greater efficiency in their delivery operations while reducing costs, without compromising customer service. The need to scale and planning is essential in meeting customer needs. While manual routing may work for smaller foodservice organizations, as a business scales in size an optimized plan is critical if drivers are to be held accountable to meeting narrow time windows, and customers held accountable to service times.
Real-time Visibility: Few operations have true visibility into their mobile workforce’s activities once their drivers are on the road. With each foodservice truck making anywhere from 10 to 18 stops per day, tracking deliveries used to be a very taxing challenge. Our Software uses GPS tracking to keep your whole team up to speed with each action made by drivers, improving responsiveness and providing a bird’s eye view of each route.
It’s no surprise that accurate stock and order management is a big benefit to foodservice distributors, who are working with tight margins and need accurate stock levels to be updated as quickly as possible to not cause delays and issues for future orders.
Automating day-to-day field activities with real-time flow of information between mobile workers and office staff allows businesses to gain real competitive edge, whilst keeping ‘costs to serve’ to a minimum. Our feature-packed software streamlines and automates business processes with features including route planning, customer and driver schedules, sales order management and inventory control, as well as industry-specific functionality developed especially for foodservice businesses.
Route Accounting, Direct Store Deliveries (or Wholesale Delivery/Distribution) and Van Sales are gaining traction with the FMCG industry really fast. In sectors like food service, beverage, grocery and dairy, time is of essence and items have short shelf life and clear expiry dates. This means that freshness of products is a big factor and restocking is done frequently.Read More