Solutions for the Dairy Industry

Take a look at our Dairy-specific functionality, aimed to enhance Dairy distribution operations with end-to-end, digital solutions.

Our specifications for Dairies: Dairy

Future Proofing your Operation

We have been helping Dairies manage the full delivery and sales process and to drive profitability and growth, for over two decades. We work closely with each customer, learn to understand both their sector-specific challenges and unique operational aims, to develop a solution personally suited to the way they run their business.

Investments to alleviate and overcome challenges ensures that our customers keep ahead of their competition, and promises relaible, quality service for their customers which builds strong relationships for years to come.

Order Management

Whether your customers have regular Standing Orders, send daily orders through EDI, web portal or speak to a sales agent. RouteMagic allows you to:

  • Easily create Standing Orders with duration, quantity & delivery frequency, and allocated to the milk-rounds. This allows you to alleviate the daily burden of creating and repeat orders each day, but still grants you the flexibility to make quick amendments to orders.
  • Empower your drivers with our mobile app, that allows for easy up-selling, with all the customer and delivery information and past sales records available on your drivers' devices.
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The Delivery Process

Manage and control your operation, regardless of your delivery radius or range of customers, from retail to doorstep delivery, our route planner and monitor combine to reduce planning times, optimise routes, automate standing orders, and track deliveries in real-time from anywhere.

  • The RouteMagic Route Planner allows you to plan and optimise routes to meet every customer's SLA’s
  • The mobile app keeps the driver informed of any specific customer requirements at the point of delivery, and our sign-on-glass feature allows for faster service and a more secure recording of each delivery.
  • Photographic proof of delivery can be taken to avoid confusion and disputes concerning deliveries, with all delivery information being captured in real-time in your office.
  • Pick, pack & load orders in bulk or individually, with order quantities and product images available to ensure each order is packaged correctly with the correct items.
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Customer Service

RouteMagic makes it easy for dairies to provide their customers with the absolute best service - the configuration options provide unrivalled flexibility to support all types of sales including Standing orders, Web Orders, Telesales, Vansales and full returns management.

Our self-service portal allows your customers to adjust their orders and set vacation dates, place new orders, check the status of their current orders or get PODs/invoices for the past orders. They can even submit feedback related to milk quality and delivery issues

RouteMagic supports the way you work with easy-to-use facilities for

  • Multiple delivery points for a customer,
  • Customer specific pricing for every item,
  • Billing options such as ‘at the time of delivery’/weekly/or monthly,
  • Daily, weekly and monthly billing
  • Payment options such as cash/credit card/check/payment gateway
  • Pre-order or van-sales with full returns management
  • Sales Promotions and alerts to make sure key products are prompted to the driver and are relevant to each customer
  • Order amendment by delivery driver - amend order lines and add new products
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Stock Management

Accurate control of stock is essential to running an efficient and profitable business and this is especially true with Dairies where products have such a short shelf life making stock rotation and batch tracking essential.

  • RouteMagic allows you to track each delivery from the time it gets to your warehouse, until it reaches your customer’s doorstep.
  • RouteMagic enables you to record how many trolleys are left/collected with customers enabling you to keep track of the valuable assets, and even allows you add the cost on non-returned assets to a monthly invoice.
  • Your drivers can do van-to-van transfer (tracked in the ERP) and replenish the stock mid-route, without returning to the warehouse.
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Run a tight ship

The Dairy Sector has always been very competitive with margins always under pressure and rapid fluctuations in price that you can’t always pass on to your customers. Successful dairies are those that run a tight-ship and keep control of all aspects of their business.

Easy when managing staff in your depot but RouteMagic now enables you to extend your reach to your mobile teams. Whether they are delivering bulk tankers to manufacturers or servicing retail, hospitality or institutional customers you can make sure they follow your rules and you can track and report on everything they do from start time, when and where customers were serviced and ensure they don't cause you to SLA’s by skipping steps in the delivery process like signatures or image capture.

Save time and money by emailing POD’s and invoices direct to your customer, go paperless on all transactions and get this all in real time.

With over 75 different settings, you quickly and easily configure RouteMagic to reflect your rules and business vision and ensure your team are always working towards the same goal.

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Words from Arrabawn Dairies

“We’ve streamlined our business with the help of Mobile Enterprise System’s powerful solution - it’s a great investment for wholesale distributors looking to grow their business.”

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Recent Blogs

October 31st, 2018

Need for mobile workforce management and route accounting in the dairy business.

Having a dairy business is both challenging and rewarding. With competition more fierce than ever and profit margins slimming, it is vital that every stage of dairy business operations be organised, optimised and if possible, standardised.

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July 17th, 2019

The six most common barriers to success for dairy distributors and - and how these can be overcome with an effective dairy delivery management solution.

You’re likely to have been in the dairy distribution business for some time; you know what it takes to be successful and you understand the challenges you’re up against. You’ll have witnessed the ever-increasing demands of customers and you know that it’s easier than ever for your customers to change suppliers if they are not entirely satisfied; competition is stronger than ever and it’s imperative that your business continues to stay one step ahead...

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Our Customers

Arrabawn Dairies, Ireland
CWE Dairies Ltd
KHB Bakery Ltd
Glanbia, Ireland
The Cheese Man Ltd