Supporting your whole customer ordering, stores management and delivery operations RouteMagic will revolutionise your business; making it more efficient and easier to manage resulting in improved customer service and enhanced profits.
We have been helping Dairies manage the full delivery and sales process and to drive profitability and growth, for over two decades - we call this the ‘Magic of Technology’. No matter how small or large your delivery fleet is with RouteMagic costing less than a coffee a day, RouteMagic becomes a no-brainer, and our unique simple implementation and support packages enables customers can go-live in less-than-a week.
Make sure you stay out front and keep ahead of your competitors and get in a position to capitalise on the opportunities ahead by making your business capable of dealing with the challenges ahead. Contact us now, for a demo, you’ll be WoWed by RouteMagic’s capabilities and the value it can add to your business and with its quick implementation you could be live and more efficient in under a week!
Whether your customers have regular Standing Orders, send daily orders through EDI, web portal or speak to a sales agent; RouteMagic will make the process easier and more efficient.
Dairies cover large areas and diverse customers each often with differing delivery and timing preferences giving Operations & Transport Managers plenty of headaches making sure routes are balanced and efficient.
RouteMagic makes it easy for dairies to provide their customers with the absolute best service - the configuration options provide unrivalled flexibility to support all types of sales including Standing orders, Web Orders, Telesales, Vansales and full returns management.
Adding a self-service customer portal will Increase customer satisfaction and retention and reduce the amount of time your staff need to spend on customer service related tasks. Our self-service portal allows your customers to adjust their standing orders and set vacation dates, place new orders, as well as check the status of their current orders or get PODs/invoices for the past orders. They can even submit feedback related to milk quality and delivery issues
RouteMagic supports the way you work with easy-to-use facilities for
Never miss a sales opportunity - add a new customer or make a cash sale from the mobile APP
Accurate control of stock is essential to running an efficient and profitable business and this is especially true with Dairies where products have such a short shelf life making stock rotation and batch tracking essential.
The Dairy Sector has always been very competitive with margins always under pressure and rapid fluctuations in price that you can’t always pass on to your customers. Successful dairies are those that run a tight-ship and keep control of all aspects of their business.
Easy when managing staff in your depot but RouteMagic now enables you to extend your reach to your mobile teams. Whether they are delivering bulk tankers to manufacturers or servicing retail, hospitality or institutional customers you can make sure they follow your rules and you can track and report on everything they do from start time, when and where customers were serviced and ensure they don't cause you to SLA’s by skipping steps in the delivery process like signatures or image capture.
Save time and money by emailing POD’s and invoices direct to your customer, go paperless on all transactions and get this all in real time.
With over 75 different settings, you quickly and easily configure RouteMagic to reflect your rules and business vision and ensure your team are always working towards the same goal.
Our customer SLAs are aggressive; for instance, we take orders right up to midnight for next day delivery; in order to service that commitment, we needed the best logistics systems available. The management information provided by the Mobile Enterprise Systems solution has helped us to identify where potential efficiencies can be made to reduce operational costs, minimise fuel consumption and maximise our drivers’ time.
Having a dairy business is both challenging and rewarding. With competition more fierce than ever and profit margins slimming, it is vital that every stage of dairy business operations be organised, optimised and if possible, standardised.Read More
You’re likely to have been in the dairy distribution business for some time; you know what it takes to be successful and you understand the challenges you’re up against. You’ll have witnessed the ever-increasing demands of customers and you know that it’s easier than ever for your customers to change suppliers if they are not entirely satisfied; competition is stronger than ever and it’s imperative that your business continues to stay one step ahead...Read More