November 16th, 2020

'Did you miss it?' - Convenience is key in the digital age

The key to winning the future is convenience. Brand loyalty may be harder to come by in the digital age, but those that embrace technology and data, and use them to simplify our lives at every touchpoint, can make it easier than ever for consumers to say “yes”.

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November 16th, 2020

‘Specifics’ - Client Portal

Our Customer portal is a key part of our delivery management system - enabling wholesale customers to place/manage/oversee their deliveries.

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November 16th, 2020

‘Specifics’ - Contactless Deliveries

Contactless deliveries provide benefits ranging from improved accountability to more convenient delivery times for customers who may be busy or not available at physical stores. They have been far more common over recent years, but the last year of Lockdown measures and socially distanced deliveries has meant they soon became an essential feature of Wholesalers and FoodService delivery operations. Before Coronavirus gripped our Industries, these systems were still allowing distributors to work more effectively and they allowed more convenient service for customers. Now, they have become a necessity - As usual customers closed down, and new routes to market had to be adopted quickly, delivery businesses began to adopt EPOD Systems that would improve accountability for orders to customers who couldn’t be there to pick up their deliveries. Similarly, contactless deliveries allow social distancing measures to be strictly enforced, keeping drivers safe throughout the day as well as customers. RouteMagic offers the ability to make contactless deliveries, along with photographic evidence of the deliveries being made. This lets drivers swiftly complete orders and deliver goods to a secure drop point, while not increasing the risk of customer disputes over misplaced, lost or stolen deliveries. A GPS location is included in the delivery report, along with the photo evidence, which can be sent directly to both office teams for review, and customers. For more on our EPOD System and the full range of features and benefits, you can click [here](https://routemagic.co.uk/routemagic/crm-sales).

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November 16th, 2020

'Did you miss it?' - FWD - Wholesalers answer Defra survey in huge numbers

“There’s never been a clearer demonstration of collaboration within wholesale and the determination with which our members are fighting to preserve supply not only to hospitality, but to the education, care and health sectors as well,” said FWD Chief Executive James Bielby. Read more below

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