December 11 2020

‘Five Factors’ - 5 ways our Client Portal makes deliveries easier for Customers

1. Manage their own orders

Customers can place, manage, amend and oversee the real-time status of their deliveries each day, meaning no telephone calls or emails need to be exchanged to keep customers in the loop and informed.

2. Convenient Updates

Automatic delivery updates will be sent from driver to customer, alerting them of incoming deliveries. In the current climate and the reliance on contactless deliveries, this is particularly important as customers can appropriately prepare for deliveries while keeping distancing rules in check.

3. Order amendments

Customers can amend quantities and products according to their preferences, even after orders have been placed, improving flexibility and allowing customers to better manage their demand while no extra hassle is caused.

4. Flexible delivery times

Our Delivery System calculates precise ETAs, and geo-fencing alerts notify customers when deliveries are nearby.

5. Skipped deliveries

Drivers can temporarily skip deliveries if the customer is out, busy, or unable to collect their delivery at the specified time, allowing drivers to stick to their schedule, causing no delays or disruptions. They can then return to the customer later on at a more appropriate time, ensuring the customer still receives their delivery for that day.
For more on our Client Portal, or for more information on our software including the full feature list, click here.

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