Poor visibility & the delays that see slow responses have some of the biggest impact on profits through missed ETAs, reduced customer satisfaction & lessened reliability.
Van deliveries are difficult when you have to depend on a manual system to track and record PODs & delivery details, which do not reach the admin in real-time, impacting their ability to view progress and process orders. These inaccuracies result in additional administrative work that can build up over time, and mistakes can be tricky to track and correct, resulting in further admin work and delays.
For delivery businesses, the entire team needs access to recent updates, live tracking, review access to PODs, locating drivers, or accessing live inventory updates.
“42% reported considerably fewer safety incidents since using fleet tracking software to monitor driver behaviour”
(source: g2.com)
Accurate ETAs with GPS and timestamps
RouteMagic mobile app gives office teams a bird’s eye view of drivers’ activities on the road, with exact time and location for each fulfilled order. These tracking details and timestamps help you keep control of your business and have irrefutable delivery confirmations.
Track deliveries as they are executed to build proper records on the products and deliveries made, with a proof of delivery. You can use these to make related stock adjustments, and payments as they happen on the road.
Identify & correct anomalies/errors faster
Catching manual errors are difficult to handle but an ePOD delivery management with RouteMagic helps you analyse the trends based on data and update you on the detected anomalies. If a driver accidentally enters an unrealistic cost or quantity, your office will get notified so they can review & correct if necessary.
For example - If a customer typically buys ~$1000/week, but for a week their sale was just $100 (probably due to some order entry error) - the system will automatically identify this anomaly and notify the appropriate person, so it can be investigated in detail.
Optimise vehicle loads and automate stock changes
A driver may have insufficient stocks of certain items they need, while another driver may be overstocked with those same items. But banacling their stocks on the go is usually strenuous on your reporting and administrative efforts, besides, pausing a route to return to the warehouse takes time out of their route.
RouteMagic helps you make inventory adjustments from van to van automatically, so drivers can work more flexibly to meet the needs of their customers. It enables accuracy in deliveries even when drivers don’t leave with the right stock load for the day.
Reduce wastage with targeted promotions
Businesses often struggle to ensure that they have an optimal level of stock in their warehouse. But with accurate, real-time inventory updates paired with extensive data on customer preferences and buying habits, you can optimise the management of your inventories and minimise wastage and returns.
RouteMagic’s delivery management system helps you keep you updated from order creation to delivery, including up-sold and damaged stocks. Knowing stock levels more coherently means you can plan promotions and discounts more accurately and minimise the chances of unaccounted-for, missing, or insufficient stocks. You can even set up 're-order' levels for important stock items so you get notified as soon as inventory falls below that level.
Track performance and plan improvements
It is essential to keep track of growth and profitability accurately, with data that your teams can use to make decisions that promise results. RouteMagic helps you organize and control your order, delivery, financial, and performance information, compile all of this data, providing customisable views of various routes, drivers, customers, orders, products, and product lines.
From here, you can easily create weekly, monthly, or annual reports that help you identify where to focus your efforts to smoothen any inefficiencies or profit losses.
Endnote
The working of ePOD is simple, reliable, and realistic for the delivery valet, customer, and the company. The digitized delivery option has gained an edge by canceling manual errors, delay of upward information, and rigidity. The pandemic has increased the need for ePOD and associated features for any delivery business. RouteMagic is an end-to-end solution for Delivery Management made Direct-to-Store (DSD) that has been built to help operators meet real-life issues faced by businesses today. No longer will you need to rekey every sale into your office systems—sales and payments processed by your reps will update the office systems instantly—saving hours of admin resources, and giving you real-time information on how each day’s sales are progressing.
RouteMagic has been around for over 20 years now, providing solutions for a range of industries, sectors, and business models. We support over 100 customers and thousands of daily users, continuously improving our software to alleviate a range of challenges.
